The independent member firms of the KPMG network are affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such. In the Lower Gulf, KPMG has been established since 1973, with practices in the UAE and Oman. Being a leading professional services firm, KPMG is proud of its reputation for delivering cutting edge solutions and exceptional client value. With over 100 partners, directors and associate directors leading 1250 professionals across offices in Dubai, Abu Dhabi, Sharjah and Muscat, KPMG works shoulder to shoulder with its clients, assisting them in solving their most complex business issues in support of their growth objectives.
We understand that people play a vital role in delivering solutions that are objective. Our firm's credentials and our industry experience are integral in selecting a well-balanced team. Our Managed Services team, headed by a partner and a director, is comprised of trained professionals with deep industry knowledge.
Managed Services combines operational excellence, subject matter expertise and technological tools to help deliver higher quality output for SMEs. Having worked with a plethora of client types, we have developed a robust and consistent delivery and support model to cater to our SME engagements. This allows us to leverage our learnings from across industries and utilize our existing frameworks to help execute a rapid, controlled response to our clients' needs. Our engagement roadmap is as below:
Operational design
We discuss your requirements and the challenges you are facing to design an effective service.
Mobilize the project
We rapidly mobilize projects by leveraging existing templates and processes.
We assess and offer you technology approaches suited to your engagement, as well as tailored cloud based technology solutions. We can offer access to your accounts remotely and securely if required.
We recruit people from the industry who come from operational backgrounds and bring with them a wide breadth of experience. We use a flexible resourcing model that allows us to rapidly increase our operational capacity.
Quality control (QC)
We have robust and mature control and quality framework with a calibrated QC/Quality assurance model.
Management information
We provide comprehensive reporting and insight to support your decision making.
Quality assurance (QA) throughout
We liaise closely with your QA teams, agree upon a sampling methodology and participate in quality calibration and policy clarification sessions.
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